Staff Guide

Submit expenses

Submit your work-related expenses for reimbursement. In My Expense, you can add new expense records as an expense item or allowance item. As a staff, you will usually only need to submit expense items.

Before you begin:

Prepare all required supporting documents for your expenses, such as receipts or invoices. You will also need to submit the following details for each expense or allowance item:



To submit an expense record:

  1. Go to My Expense.
  2. Select Add New Expense.
  3. (For Expats) Select the Payment Currency.
  4. Select the Record Type (Expense, Allowance).
  5. Enter the expense details.
  6. In Notes, enter any details about the expense as required.
  7. Upload any supporting documents in Expense Files.
  8. Select Submit. Your expense has been submitted for review.


Expense flow



Expense review outcome

Once your expense has been reviewed, you will receive an email notification about the outcome. You can also go to My Expense to view the expense status.

Marco Platform's My Expense page, showing a list of expenses.
View expense status in My Expense


If your expense has been rejected, you can select the expense to view the rejection notes and edit the expense to resubmit it. For more information about editing expenses, refer to Edit expenses.

Marco Platform's My Expense page, showing a list of expenses. A user clicks on a rejected expense to view the rejection notes and to edit the expense.
View rejection notes and edit rejected expense


Changes to approved expenses

You cannot edit or delete approved expense. If you need make any changes, you can contact your HR representative or vendor for help.



Edit expenses

You can edit unapproved expenses, including rejected expenses.

To edit an expense:

  1. Go to My Expense.
  2. Under the expense, select (three-dot icon) > Edit.

    Marco Platform's My Expense page, with Edit highlighted.
    

    The Edit Expense screen appears.

  3. Update the relevant fields.
  4. Select Submit. Your expense has been submitted for review. The status for rejected expenses will be updated to Submitted.


Delete expenses

You can only delete unapproved expenses. If you delete an expense, the action cannot be reversed. All deleted expenses can be viewed in Deleted Items.

To delete an expense:

  1. Go to My Expense.
  2. Under the expense, select (three-dot icon) > Remove.

    Marco Platform's My Expense page, with Delete highlighted.